We pride ourselves on the high quality of our coaches. We want our clients to love playing tennis as much as we do, so if you are not satisfied with your session – let us know and we will do our best to find you a coach that suits you or to remedy the situation.
If you know where you want to play – great ! Tell your coach. Your coach can also suggest some locations that suit your location and your budget. Remember, the court is not included in the booking fee so you will be expected to book the court or to reimburse your coach for the court booking.
Our coaches are instructed to make judgments based on the safety and satisfaction of our customers. In the case of inclement weather we ask the coach and customer to individually agree as to whether the lesson should proceed. In the case of a mutually agreed cancellation the lesson will be re-credited to your account.
You can cancel any time more than 48 hours in advance with no issues. We use good coaches and they are in high demand. If you give us less notice than this you forfeit the lesson credit.